Pre-sale Q & A

A: Enter the order tracking page to inquire.

A: If you encounter the above situation, please contact our customer service, our customer service will reply your email within 24 hours.

A: Sorry, orders cannot be canceled or amended. Due to time differences in various regions of the world, it is difficult to provide the above services, so please be sure to confirm the relevant information before placing an order.

A: Depending on regional regulations, customs officials in your location may conduct spot checks on your package and may require you to pay customs duties.

Please pay according to the prompt of the customs. We provide a shopping receipt for low tax declaration in the product package, so that you can pay less tax with this voucher.

If you are requested to provide further documentation (such as a purchase order) or information about a product, please contact us at: